Universal Distribution Information


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Universal Distribution

Universal Distribution: Premium IT distributor.
Buy Online! - The best way to buy!

About Us Universal Distribution is one of the fast growing dealer and distributor of connection technology in the UK and Recognised as an online Premium IT distributor. Thanks to our business relationship to 100% independent European manufacturer of high quality Computer connection technology products; so we can offer our end users and resellers a very competitive price. To offer an attractive assortment of value added products we have recently added whole product range of Trust and Q-tec who has 20 years of experience as a manufacturer of high quality computer products. We are proud to announce that TRUST technology products UK Ltd has chosen us as their Authorised UK distributor [TRUST POINT]. Universal Distribution is young in age but since 2004 we are well known and recognised as premium IT, connection technology dealer and distributor of LINDY products.

Universal Distribution is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Universal Distribution
Newington Green Road
London N1 4RE
United Kingdom
Phone: 08712884476
Email: sales@universaluk.com

Business hours:
Monday to Friday: 10am to 4pm.

VAT ID: 905698785

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.

We accept Visa,Mastercard, Amex, Delta, Switch, Electron and Solo. Backordered items are not charged until they are shipped.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule CONSUMER DELIVERY INFO:

All delivery charges include postage and packing.

Royal Mail first Class Delivery -

Please Note: Due to Royal Mail terms and conditions a parcel cannot be considered lost until 15 working days after despatch.

If the next day is a Saturday or Sunday, a bank holiday or public holiday, then delivery will be made the next working day.

If total goods weigh more than 15kg, additional carriage charges may apply. In such cases, a Universal Distribution representative will contact you separately via email before despatch to inform you of any additional charges.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.They are not held in clear text on any web site.

Guarantee All our current Trust, Q-Tec and LINDY products have a minimum of two year manufacturers warranty period beginning from the purchase date.
In case of defect, return the product to us with failure description, proof of purchase and all accessories.
During the warranty period you will receive a replacement product from us if available.
For missing accessories such as; manual, software or other items, contact us or the Trust Service Centre [http://www.trust.com/service/].
Warranty will be void in cases of opened products, physical damage, misuse, modification, and repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.
Exclusions of warranty:
Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.
Incompatibility with other hardware/software not defined as minimum system requirements.
Accessories such as batteries and fuses.
In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

LINDY cables and adaptors are comes with very high quality standards; there have been no compromises in their design and construction. To support this, all cables and adaptors (which do not contain electronic components) come with a 10 year warranty as standard. All Premium Gold Monitor Cables come with an extended 25 year warranty.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 750 323 46 or fax us on 02075033217 or write to us at
Universal Distribution
Newington Green Road
London N1 4RE
United Kingdom

Business hours:
Monday to Friday: 10am to 4pm.

Privacy Policy Universal Distribution do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We do not send random marketing emails to personal email addresses (spam) and conform to the requirements of the Data Protection Act, 1998.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy No returns will be accepted without prior consent from Universal Distribution. Please ensure that when goods are returned, they are sent via a postal/carrier service which obtains a signature upon delivery as Universal Distribution cannot accept liability for the goods unless they are signed for by authorised personnel at Universal Distribution.

Goods being returned as faulty where no fault is found will incur a handling and restocking charge. This charge is calculated as either an amount of £10.00 being a minimum charge, or 20% of the invoice value (whichever is the greater). This handling and restocking charge will be deducted from the value of the credit note or credit card details will be requested whichever is applicable.

Goods returned for credit must be in a saleable condition and complete with all manuals, components and undamaged original packaging, any software seals (if applicable) must not have been broken. Damaged or incomplete goods shall not be credited.

Goods being returned due to a mistake on the part of the Buyer will incur a handling and restocking charge. This charge is calculated as either an amount of £10.00 being a minimum charge, or 20% of the credit value (whichever is the greater). The handling and restocking charge will be deducted from the value of the credit note.

Acceptance of returns due to Buyer error will be at the discretion of Universal Distribution. Goods will only be accepted when Universal Distribution are notified within 7 days of the original invoice date.

We do not offer a refund for memberships. eg. Dropship membership.

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